Shipping Policy

SHIPPING

Movement ships worldwide. Deliveries are made in cooperation with the postal services and their partners have the right to cancel purchases and return delivered goods by contacting Movement's customer service or using the contact form on Daniel Wellington’s website within 30 days from receiving the goods, provided the goods are unpacked and in the same condition as when you received them. However, the customer is responsible for the cost and risk for transporting the returned goods to Movement.

In cases, you as a customer believe that the delivery is delayed in such a way that you no longer wish to fulfill the order, it is your responsibility to cancel the order. In cases where the order has been dispatched, the customer is required to receive the order. Cancellation is not valid until the customer has confirmed with Movement either by email or telephone. If a product has been discontinued Movement has the right to cancel the purchase and refund the paid amount to the customer. Movement will notify the customer of a replacement or equivalent products if available.

RETURN PRODUCT(S)
To return your product, you should mail your product to: 2000, rue Sainte-Catherine Ouest Montreal Quebec CA H3H 2T3

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.